- New enquiry
- Qualify
- CRM
- Notify salesperson
- Follow up
- Report
Back to PricingAUTOMATE WORK
Ozvyo Automation & AI Operations — keep the tools that work, remove the repetitive work between them.
If staff keep copying information, routing messages, generating documents, updating CRMs or remembering to run reports, we can automate the workflow. from RM 5,000 (SGD 1,500), quoted in writing after a free scoping call.
WHAT IT LOOKS LIKEEnquiry to follow-up Meeting to CRM note
Two workflows we build often.
Each step is a real handoff that someone is doing by hand today. The automation does the moving; a human still approves anything that matters.
- Meeting ends
- Transcript
- Match customer
- Summarise
- CRM note
- Action items
Automate when
- The existing software is good enough
- The problem is data moving between tools
- The same actions get repeated by hand
- Notifications and reminders depend on someone remembering
- Reports are assembled by copy-paste
- The same document gets created over and over
- Work gets handed off between systems manually
Build custom software when
- The system you need does not exist yet
- Generic software forces your process into the wrong shape
- You need roles, permissions and an audit trail of your own
- The workflow spans field staff, dispatch and reporting at once
- The data model is the product, not a side effect
When automation is enough, we say so — it is cheaper and faster than a build. See Custom Business Systems →
USE CASES
Where the hours actually go.
Sales
- Lead capture
- Qualification
- Routing
- Follow-up
- CRM updates
- Quote generation
Meetings
- Transcript retrieval
- Customer matching
- Summary
- Action items
- CRM notes
- Follow-up drafts
Operations
- Form intake
- Approvals
- Job creation
- Status notifications
- Escalation
- Daily reporting
Documents
- Extraction
- PDF and document generation
- Approval
- Filing
Customer service
- Classification
- FAQ-assisted drafting
- Human handoff
- Owner notification
Reporting
- Gather
- Reconcile
- Calculate
- Summarise
- Deliver
- Flag exceptions
AI is a component, not the product
Where rules are enough, we use deterministic software — it is cheaper, faster and it does not surprise you. AI goes in where the task genuinely involves language:
- Natural language understanding
- Classification
- Extraction
- Summarisation
- Drafting
- Matching
- Retrieval
A human approves
- Consequential customer communication
- Money
- Legal commitments
- Account changes
- Irreversible actions
- Uncertain model decisions
PRICING
What an automation costs.
Custom business systems and automation are quoted in writing after a free scoping call. No paid diagnostic, no retainer to get a number.
Automation & AI Operations
from RM 5,000 (SGD 1,500)
Lead routing, CRM updates, meeting transcripts into structured notes, document generation, notifications, approvals and scheduled reporting. Operational automations typically land between RM 8,000–RM 20,000. Platforms with many integrations, high volume, several departments, queues or audit requirements are scoped and quoted individually.
- Enquiries routed, qualified and logged without anyone re-typing them
- Meeting transcripts matched to the customer and summarised into CRM notes
- Documents and reports generated on a schedule instead of on someone's memory
- AI used where the task is language — classification, extraction, summarising, drafting
- Human approval on money, legal commitments and anything irreversible
- Monitoring, error handling and a human fallback where it matters
Workflow Care
from RM 500/mo (SGD 165/mo)
Automations break when APIs, credentials and external systems change. This is who notices.
- Monitoring
- Error review
- Credential and API issue support
- Minor fixes
- Platform maintenance
Where practical, you pay third-party providers directly, so nothing is marked up inside a usage fee. Third-party API, LLM and usage fees stay separate and are never marked up inside a monthly figure.
NEXT STEP
Show us the workflow you keep repeating.
Describe the process — who touches it, what they copy, and where it stalls. We will come back with what can be automated, what should not be, and a fixed price.