Monitoring
You know when a workflow fails — not days later when a rep notices missing notes.
Back to OffersPRODUCTION IMPLEMENTATION
Production means monitoring, failure modes, and handover — not a happy-path demo.
We build the AI and automation layer for sales and ops teams: scoped in writing, tested with your team, and handed over cleanly. Tool follows the work — not the other way around.
WHAT “PRODUCTION” MEANS
Not a prototype left on someone’s laptop.
Credentials & access
App permissions, renewals, and least-privilege setup are part of the build, not an afterthought.
Failure modes
Silent success that hides errors is a bug. We design for no-match, empty transcripts, and partial writes.
Handover docs
What’s built on a project engagement stays yours — with docs your team can operate from.
Acceptance criteria
Written scope and pass/fail criteria before build starts.
Test plan
Real scenarios with your team — edge cases, not only the happy path.
STACK HONESTY
Tool follows the work.
We use practical tools for the constraint in front of us — n8n, Microsoft Graph, HubSpot, LLMs, and custom code when needed. The goal is a system your team can run, not the trendiest stack.
n8n
Workflow orchestration when event-driven automation fits
Microsoft Graph
Meetings, calendars, and official transcript paths
HubSpot
CRM association, notes, and ops objects
LLMs
Drafts and structured extraction — AI drafts, humans decide
Custom code
When platforms cannot carry the constraint cleanly
TIERS
Pilot · Core · Platform
Starting bands. Final quote after a Diagnostic. Third-party licenses are pass-through.
Pilot
From US$8,000 / RM 32,000
1 production workflow for one team (e.g. meeting → CRM summary)
- One production path
- Written scope and acceptance criteria
- Credentials checklist, test plan, handover docs
Core
US$12,000–22,000 / RM 50–90k
2–3 workflows + HLD + IT/security checklist + training
- 2–3 production workflows
- High-level design
- IT/security checklist and team training
Platform
US$25,000–45,000
Multi-workflow layer + monitoring + documentation pack
- Multi-workflow system layer
- Monitoring and failure-mode design
- Full documentation pack
EXAMPLE SYSTEMS
Generic patterns we put into production.
Anonymized and generic — no client names, no invented metrics.
Meeting → CRM summary
After an external sales call, a structured note lands on the right contact — not a dump into a shared folder.
Lead routing
Qualify and route enquiries by service type, region, or owner rules your team already uses.
Report generation
Recurring ops or sales reports pulled from systems of record, reviewed by a human before wide distribution.
Attribution validation
Check whether marketing and CRM numbers reconcile — surface gaps instead of trusting a single dashboard.
Always included
- Written scope
- Acceptance criteria
- Credentials checklist
- Test plan
- Handover docs
Always excluded
- Unlimited change requests
- Third-party license fees (pass-through at cost)
START WITH THE MAP
Diagnostic first. Then we build.
Advice first, build second. Book an AI Systems Diagnostic — US$1,800 / RM 7,500 — and get a written pilot recommendation with a rough build estimate. What’s built on a project engagement stays yours.