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July 25, 20265 min read

Event-driven beats polling for CRM notes

Meeting → CRM automation fails when you poll for work. Latency, cost, reliability, and idempotency all improve when the system reacts to real events.

July 25, 20265 min read

Why polling OneDrive fails for Teams transcripts

Sales calls live in Teams; CRM needs the transcripts. Polling OneDrive looks simple and breaks in production — here is the event-driven path that holds up.

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Weekly anonymized notes from live AI-systems work — production lessons, not marketing. Written by the studio that builds them.

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